Is there a minimum order?

No, there is no minimum.

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  How long do orders usually take?

Stock items (medium Oak or anything unfinished) can be shipped immediately. All other orders can take between 3 to 7 days, depending on finish. If an order will take longer that that, we will let you know right away.

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  Can I order Custom heights?

Yes, we can make any any custom height up to 36". There is an additional charge for any custom height (not 12", 24", 30" or 36").

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  Can I send my own material?

Yes we can do COM (customers own material). There is an additional charge for COM. Please call to find out how much material is needed.

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  What is your shipping method?

We ship just about everything FedEx Ground. Freight charges vary with weight and zip codes, and we get special rates, so it is best to call for charges.

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  Can I get a memory swivel?

Yes, Memory swivels are standard on all commercial grade stools. There is an additional charge to put a memory swivel on a deluxe or promotional grade stool.

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  Can I order a custom stain?

No, we do not do custom stains. We do offer all stools unfinished, so you could have them stained locally or do it yourself.

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  Can you drop ship an order?

We are able to drop-ship direct to a customer for an additional charge.

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  What height stools do I need for my counter?

The general rule is to allow 12" between the top of the counter and the seat.

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  What's the difference between deluxe and commercial grade?

Commercial grade is a heavier, beefier stool. The commercial legs are 2" in diameter, whereas the deluxe are 1-1/2" in diameter. The commercial seats are a 2 ply 1-3/4" thick by 14-1/2" diameter and the deluxe seats are 13" single ply x 1-1/2" diameter.